What personal information do we collect from the people that visit our, website?
When using our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with a specific request.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, fill out a contact form, fill out a service request form, surf the website, or use certain other site features in the following ways:
We use this information to allow us to better service you in responding to your customer service requests.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use an SSL certificate
Do we use ‘cookies’?
Yes. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, it will not effect your time on our website.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include links to third party vendors whose products or services are shown on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies such as the Google Analytics for Google Analytics tracking information.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information: By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email; Immediately
We will notify the users via in site notification: Immediately
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to: Send information, respond to service inquiries, and/or other requests or questions.
To be in accordance with CANSPAM we agree to the following: We Shall:
NOT use false, or misleading subjects or email addresses,
Identify the message as an advertisement in some reasonable way if it is indeed an advertisement.
Include the physical address of our business or site headquarters,
Monitor third party email marketing services for compliance, if one is used,
Honor opt-out/unsubscribe requests quickly if we use a newsletter or contact form,
Allow users to unsubscribe by using the link or office contact information at the bottom of each email,
If at any time you would like to unsubscribe from receiving future emails, you can email us at our office or use our contact page for further means of contact and we will promptly remove you from ALL correspondence.